FULL PAPERS (5,000 – 6,000 WORDS)

Full research papers subjected to a double-blind peer review process (please see formatting guidelines).


Activity Date
Submission of full papers and posters 7th July, 2017
Notification of full papers/posters 27th July, 2017
Early-bird registration 5th June, 2017
Late registration 13th August, 2017
Camera-ready submissions 25th August, 2017

EXHIBITION (including posters)

We welcome exhibition proposals that support any aspect of the sub-themes and are positioned in the focus area. We intend to create Chairs who will actively promote and organize curatorship as a way of peer reviewing of the exhibitions. We hope to accept between two and four exhibitions. Alternatively, they could be organized as one joint exhibition.

Submission of proposal for exhibitions should include:

  1. Exhibition title/theme
  2. Name(s), email address, affiliation of institution(s)
  3. A brief motivation of the exhibition (not more than 500 words)
  4. A short description of how the exhibition aligns with the conference themes and focus areas (150 words)
  5. Exemplar areas and types of contributions sought to display

Formatting Guidelines

Authors should strictly follow the following guidelines for submissions of papers (both scientific full papers and short papers).

Paper title (bold; Arial 14; sentence case; centre on page)

Initials only + surname (Arial 12) (centre on page) Department/Institute/Section/Unit City, Country (same line, centre op page) e-mail address (centre on page) Same info/same style for each additional author

Abstract (Times New Roman 12; bold)

A brief but informative summary of the paper in about 200 to 250 words

Keywords(Times New Roman 12; bold)

Single words or phrases, sentence case, maximum seven words, words separated by a comma.(,)

1. Introduction

Authors are responsible for the quality of their paper and are kindly requested to observe these guidelines for the preparation and delivery of manuscripts. Please follow the layout of this document with regard to the format in which your paper should be produced. Additional source material (for example video or sound clips) and hypertext links may be linked in the text as the proceedings will also be published in digital format only. The paper may therefore also contain colour illustrations and images. Use a UK spell checker.

2. Formatting

2.1 Page formatting
Arial 12 should be used for all text, including headings and subheadings. All headings and subheadings should be bolded. The only exception is the title of the paper, which should be in Times New Roman 14 (bold) and centred. Within the main body of the paper, a maximum of three levels of subheadings may be used (for example, 2.1.6). Use bullets, alphabet or numerical to indicate smaller divisions. Sentence case MUST be used in the titles of all headings and sub- headings, that is, no capitalisation in a heading except for proper names. Use the Tab Key to add spacing after a heading or sub-heading’s numerical. Set the Tab Key’s default tab stops to 0.5. The top, left, bottom and right margins should be 2.0 cm in A4 size portrait. Full justification (left and right) should be used. Insert page numbering as header, top right and in Arial 10. The final document is to be submitted in MS Word format. Maximum length: Between 5,000 and 6,000 words.

2.2 Paragraphs
A new paragraph is created by adding a double [Enter] - thus no indentation. Add only ONE space at the end of a sentence (after a full stop) and the next sentence of the same paragraph.

2.3 Tables and figures
Tables and figures should be numbered sequentially but separately (Table 7; Figure 3) and placed close to the point where they are referred to within the text. Justify and format a table or figure caption as in the following example (bold; Arial 10; left justified). Captions should appear above a particular table or figure. Table 1: Different evaluation tools (bold; Arial 10; left justified). Captions should be clear and simple, although sufficient information should be provided for the table or figure to be understood without further reference to the text.

3. Reference style

3.1 Referencingwithin the text
Only references referred to or cited are to be included in the list of references at the end of the paper. Use the Harvard Referencing Style (author, date: page) to refer to the work of other authors. Include only the author’s surname, publication date and page numbers in round brackets. In cases of multiple publications of the same author in the same year, add a letter after the date (see the example below).

The exact page number(s) of a source should be provided. Omit page numbers for documents in electronic format.Examples:Johnson (2002a:13-14) is of the opinion...

Johnson (2002b:33) is of the opinion...? Different variations of the same pattern were developed (Davis, 2004:10). ? Various authors discussed this matter (Oliver, 2001:12; Smith 2000:14-18).

3.2 List of references
References should appear in ONE alphabetical order by author or corporate author or by title if anonymous. Use sentence case for titles of books and article (not journal) titles and title case for the titles of journals. Please follow these examples.


Rosen, A. 1997. Looking into intranets and the Internet: advice for managers. New York: American Management Association

Paper-based journals

Raybould, B. 1995. Performance support engineering: an emerging development methodology for enabling organizational learning. Performance Improvement Quarterly, 8(1):7-22.

Electronic journals

Smith, A. 2004. An evaluation of Web development tools. South African Journal of Information Management, 6(4). Available www: (accessed 16 July 2005).


Cullen, R. 1998. Does performance measurement improve organizational effectiveness? A post-modern analysis. In: Proceedings of the 2nd Northumbria International Conference on Performance Measurement, September 1997. London: Newcastle-upon-Tyne: 22-56.

If the same conference was consulted in digital format

Cullen, R. 1998. Does performance measurement improve organisational effectiveness? A post-modern analysis. In: Proceedings of the 2nd Northumbria International Conference on Performance Measurement, September 1997. London: Newcastle-upon-Tyne. Available www: (accessed 29 November 2004).